Shipping policy

Shipping Information

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

We currently deliver across the United Arab Emirates (UAE).

Estimated delivery time:

3–7 business days (most orders)
During busy seasons or holidays, delivery may take a little longer.

Shipping Charges

Shipping costs are displayed at checkout before you complete your order.
We may offer Free Shipping on selected products or promotional campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across the UAE for eligible orders.

Please ensure someone is available to receive and pay for the order at the delivery address.

Order Tracking

Once your order has been shipped, you'll receive a tracking number (where available) via email or SMS so you can monitor your delivery.

Delays

While we strive to deliver on time, unexpected delays due to weather, customs, courier operations, or public holidays may occasionally occur.

Incorrect Address

Please ensure your shipping address and contact information are correct before placing your order. We cannot be responsible for delays or failed deliveries caused by incorrect information.